If you can’t find the answer to your question here, please call 480-515-9783 or email anythingforbaby@aol.com.
Baby Rental Equipment FAQ's - Phoenix & Scottsdale, AZ
Anything For Baby Rentals is open for business!
To keep our customers and employees safe, our equipment is disinfected and sanitized in between each use.
Our delivery drivers are wearing masks to keep you safe and practicing safe hand santizing, as recommended by the CDC.
We currently offer a no-contact option of either leaving rental gear at the door or by curbside self pick up by appointment.
Please contact our office if you have additional questions about our COVID-19 response. 480-515-9783
Please check your spam folder. Our system will automatically send an Order Summary to the email that you submitted online and will often end up there. An additional update email will be sent within 48 hours of your original order with the status of your reservation. If you don’t receive either of these emails, please give us a call, 480-515-9783
Click For Delivery Map
Yes, we now have limited service with our Car Seat Concierge for a $20 fee, during our business hours and by appointment, to the Sky Harbor Car Rental Facility. Click For Car Seat Concierge Details
Rental equipment must be returned to an Anything For Baby employee and may not be left at a car rental agency. If equipment is not returned directly to an AFB representative the full replacement value of the equipment will be charged to the customers credit card on file. Please call for details 480-515-9783.
Yes! Our Car Seat Concierge is now available. Click For More Details
The best way to get a hold of us is to call 480-515-9783 (local) or 877-515-9783 (Toll Free for U.S. and Canada) or email anythingforbaby@aol.com.
Please call if you need your rentals within the next 48 hours.
The office is open Monday-Saturday from 9:00am-5:00pm PT (October – May).
Our Summer hours are Monday-Friday 9:00-5:00 PT (June-September).
Deliveries and pick ups are scheduled in advance and are generally a 3 hour time range. We DO NOT deliver to every city every day. North Phoenix and Scottsdale are usually 5-6 days per week, East Valley and West Valley 2 to 3 days per week. Please call if you have questions or would like to schedule 480-515-9783.
We may be out on deliveries, so if we don’t answer, please leave a message and we will return your call as soon as possible.
Our office is always closed on the following days: Sundays, New Years Eve, New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas Eve and Christmas Day. If you need to contact us please leave a message or send us an email at anythingforbaby@aol.com. If you need items on these days and give us notice, we can usually work out an earlier delivery day for you for no extra charge.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.Wherever we collect sensitive information (such as credit card data and contact information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Please contact us at anythingforbaby@aol.com or 480-515-9783 if you have questions about our privacy policy.
Try hitting Control+R to clear the cache. Sometimes that works. If you continue to have problems, please give us a call at 480-515-9783 or email anythingforbaby@aol.com.
Give us a call, 480-515-9783, and we’ll replace it for you, as soon as possible.
In October of 2016 the American Academy of Pediatrics published their policy statement regarding reccomendations for a safe infant sleeping enviroment. This is what they say about crib bumper pads:
” Bumper pads or similar products that attach to crib slats or sides were originally intended to prevent injury or death attributable to head entrapment. Cribs manufactured to newer standards have a narrower distance between slats to prevent head entrapment. Because bumper pads have been implicated as a factor contributing to deaths from suffocation, entrapment, and strangulation65,66 and because they are not necessary to prevent head entrapment with new safety standards for crib slats, they are not recommended for infants.65,66 ” Click Here for Full Article from the AAP
On January 1, 2017 bumpers will no longer be provided with the Premium Bedding Package. Bumpers will be available to order separately until December 31, 2017.
Not always. Models and colors will vary but the item will be of like kind and quality as the item pictured.
Not always. We only deliver to certain parts of the city on certain days and times. We DO NOT deliver to every city every day. North Phoenix and Scottsdale are usually 5 to 6 days per week. East Valley and West Valley 2 to 3 days per week. Once your order is placed we will either confirm the time and dates you have selected or notify you that we need to adjust the dates or times to work into our schedule. If we can not come up with suitable dates or times, the self pick up option is available or we can cancel the order and refund your money.
To place an order you can use the secure online order form or call 480-515-9783 (local), 877-515-9783 (Toll Free for U.S and Canada)
Within your online account you can view your current order only. Any revisions can be done by phone 480-515-9783.
Please check your spam folder. Our system will automatically send an Order Summary to the email that you submitted online and will often end up there. An additional update email will be sent within 48 hours of your order with the status of your reservation. If you don’t receive either of these emails, please give us a call, 480-515-9783.
No, sorry, we cannot install car seats but manufacturer’s instructions will be provided. For a car seat inspection station in your area go to http://www.nhtsa.gov/apps/cps/index.htm.
For free local delivery, the minimum order is $25.
No problem. We’ll arrange delivery and pick up when you need it. Keep in mind however that the weekly price listed is for 1-7 days. We do not have daily rates for our equipment.
Baby Equipment Rentals Refund Policy
We understand that plans change, babies get sick and stuff just happens, so here is our refund policy:
Canceled more than 24 hours in advance of scheduled delivery: If the rental order has not been delivered and and we are notified more than 24 hours prior to the scheduled delivery day/time, a full refund will be given or a full store credit will be applied to your rescheduled reservation.
Canceled less than 24 hours in advance of the scheduled delivery:Orders canceled less than 24 hours prior to the delivery day/time with be given a store credit for the full amount and may be applied to a future reservation.
Canceled after order has been delivered: If we are notified within 24 hours after the rentals have been delivered and asked to pick up the items, you will be charged 50% of the total order plus tax and the remainder will be issued as a store credit and may be applied to a future reservation.
Notifications beyond 24 hours of delivery will not be refunded.
Breast Pump Rental Refund Policy and Automatic Renewal
For a full refund, breast pumps must be returned within 24 hours of rental. Kits and breastfeeding supplies are non-refundable. For a partial refund, 3 month prepaid rental pumps may be returned prior to the end of the contract time. Rental time will be calculated at the per month rate and the difference will be refunded.
We do not prorate the monthly rate.
For example: Prepaid Symphony 3 months rental returned after 1 ½ months. $179 (3 month rate) – $79 (1st month) – $79 (2nd month) = $21 Refund
Breast pumps will automatically renew to the credit card on file until pump is returned.
We deliver to most of the Phoenix Metro area with the exception of the Anthem, Apache Junction, Avondale, Buckeye, Estrella Mountain, Gold Canyon, Goodyear, Laveen, Litchfield Park, Maricopa, Mesa Gateway Airport, Queen Creek , San Tan Valley, and Sun City Festival . See our location page for our delivery area. If we are unable to deliver to your area, we have a self pick up option or can sometimes meet in a prearranged location. Please call for details. Click For Delivery Map
Yes, we will substitute some items in our packages. If you are ordering on the website, leave the item blank that you are substituting and enter the new item under special requests. Premium items may be substituted but are an additional fee. Please call for details.
We will take orders as far in advance as you’d like or at the last minute. Keep in mind that we do have limited quantities and tend to run out during holidays and spring break. Our delivery days and times are also limited. If you need to rent equipment within 48 hours we do suggest that you call us with your order.
We now have limited service withour Car Seat Concierge for a $20 fee, Monday-Saturday during our business hours and by appointment, to the Sky Harbor Car Rental Facility and the Scottsdale Municipal Airport. Please call 480-515-9783 for details or click here..
No, an Anything For Baby representative must receive the equipment at the prearranged time and place. If not, the credit card on file will be charged the replacement cost.
We will give a 15 minute grace period for unforseen delays but may not be able to wait beyond that since other appointments will need to be kept. If we are able to wait, there will be an additional $20 charged for each 15 minutes interval we are required to wait. The credit card on file will be charged. Please notify us of any time changes 48 hours in advance.
Yes, you can pick up your rentals at our Scottsdale Airpark warehouse with an advanced reservation and appointment time. Please call 480-515-9783 for details. Our address is 7607 E Greenway Rd #400, Scottsdale, AZ 85260.
Call us to report the problem and we will replace the pump, as soon as possible. If you are unable to contact us, Medela Customer Service is available Monday-Friday 7:30 am – 7:00 pm CST and Saturday 8:00 am – 12:00 pm at 1-800-435-8316.
Our equipment is checked after every use and we are notified of recalls by the U.S. Consumer Product Safety Commission as soon as they are issued.